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“I’ve been in this industry in various roles for over 22 years. With that unneeded background, I’d say Mark is one of the savviest, most informed, and professional people I’ve encountered. He knows this industry, he’s the best moderator I’ve ever seen, and he’s a great human being on top of that. When someone is the first person you think about when any position opens you know he’s special. Beyond the hyperbole, Mark has seen everything from every big game, brand, and publisher and in my case was an invaluable asset and great partner. His opinion is well-considered, backed with experience and data, but he also has the ability to gravitate to the big picture.”
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Second Level Insight is your partner in creating and implementing an effective research strategy by working with your team to craft a comprehensive research plan and deliver actionable results.
I started Second Level Insight to help game studios and technology companies better understand their consumers. The goal of Second Level Insight is to forge a deep partnership with a small number of clients to deliver thoughtfully planned research and actionable results for their game, product or service. Whether that be through individual projects to address specific objectives or a full time off site partner serving as your director of research.